Privacy Policy
At “Xpogen Impex” ( “we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
By accessing or using our website, you agree to this Privacy Policy and consent to our practices regarding your information as described herein.
1. Information We Collect
We collect several types of information about users, including:
– Personal Information: Name, contact details, email address, phone number, shipping address, etc.
– Transaction Information: Payment information, transaction history, and billing details when purchasing our products.
– Technical Information: Your IP address, browser type, operating system, and other technical data about your access to our website.
– Usage Information: Details of your interactions with our website, such as pages visited, links clicked, and time spent.
2. How We Use Your Information
We may use the collected information for the following purposes:
– To process and manage your orders.
– To improve the content, functionality, and performance of our website.
– To communicate with you regarding products, services, offers, and promotions.
– To ensure compliance with legal obligations and regulatory requirements under Indian law.
– To detect, prevent, and address security issues, fraud, or other illegal activities.
3. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your browsing experience and collect information about your use of the website. You can control cookies through your browser settings, but opting out may affect certain features of our website.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
– With Service Providers: We may share your data with third-party vendors or service providers who assist us in operating our business, such as payment processors, delivery partners, or IT service providers.
– Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a lawful request by public authorities, including meeting national security or law enforcement requirements.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
– Access and Correction: You can request access to your personal information or ask us to correct inaccurate data.
– Deletion: You can request that we delete your personal data, subject to legal obligations.
– Objection: You may object to the processing of your data in certain circumstances.
– Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in those communications.
To exercise these rights, please contact us at the details provided below.
8. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in accordance with changes in legal or regulatory requirements or our practices. Any updates will be posted on this page, and the “Last Updated” date will reflect the changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us at: [email protected]
