Terms & Conditions
The following terms and conditions (“Terms & Conditions”) govern access to and use of this website. By accessing and using our website [www.xpogen.com] (the “Website”) or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, please do not use the Website or engage in our services.
1. Acceptance of Terms
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to modify these terms at any time, and such changes will be effective immediately upon posting on the Website. It is your responsibility to review these terms periodically.
2. Use of the Website
– Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet these eligibility requirements.
– License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal and commercial purposes, strictly in accordance with these terms.
– Prohibited Conduct: You agree not to misuse the Website. Prohibited activities include, but are not limited to:
– Engaging in unlawful activities.
– Interfering with the operation of the Website.
– Using the Website to distribute harmful or malicious software.
– Misrepresenting your identity or affiliation with any person or entity.
3. Product Information
The products displayed on the Website are available for purchase, subject to availability. We make every effort to display accurate information, but we do not guarantee that product descriptions, prices, or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Payment
– Placing an Order: When you place an order through the Website, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order at our discretion.
– Payment: All payments for products purchased through the Website must be made through our approved payment gateways. By providing your payment information, you authorize us to charge the full amount of the order to your selected payment method.
– Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This confirmation is an acknowledgment of your order and does not guarantee the acceptance of your order. We reserve the right to limit quantities or cancel orders at our discretion.
5. Shipping and Delivery
– Shipping: We aim to ship your products within the estimated delivery time mentioned on the Website. However, delivery times are subject to change based on availability, destination, and other external factors.
– Risk of Loss: All items purchased from *Xpogen Impex* are made according to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
– Shipping Charges: Shipping charges are calculated at checkout based on the destination and product weight or size. Any customs duties or taxes applicable on international orders will be borne by the customer.
6. Returns and Refunds
– Returns: We accept returns of products following our return policy, provided the product is unused, in its original packaging, and returned within the specified return period.
– Refunds: Refunds will be processed once the returned product is inspected and approved. Refunds will be issued to the original payment method within a reasonable timeframe.
7. Intellectual Property Rights
All content on the Website, including text, graphics, logos, images, and software, is the property of *Xpogen Impex* or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use the content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, *Xpogen Impex* shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from:
– The use or inability to use the Website.
– The purchase of products through the Website.
– Any unauthorized access to or alteration of your data.
In no event shall our liability exceed the amount paid by you for the product(s) that caused the claim.
9. Disclaimer of Warranties
The Website and all content, products, and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Website or any products or services offered on the Website, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Indemnification
You agree to indemnify, defend, and hold harmless *Xpogen Impex*, its affiliates, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses (including legal fees) arising from your use of the Website, violation of these terms, or infringement of any third-party rights.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.
12. Termination
We reserve the right to terminate or suspend your access to the Website, without prior notice or liability, for any reason, including breach of these Terms and Conditions.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: [email protected]
